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As we have recently been experiencing, the pandemic has accelerated many trends that were already in train prior to the onset of Covid 19. This included more of us working from home (occasionally), emerging digital innovations, a growing focus on physical and mental well-being and the exponential growth of online retail, all having an effect on what customers want from the high street, and how physical stores engage with their customers . Our response to this now, must be multi-faceted when it comes to the built environment and ought to address the key challenges we are facing as a society.
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Commissioning even a small built environment project is a significant responsibility, requiring a client to successfully balance time, cost, quality, and sustainability parameters to deliver an outcome that suits both their stakeholders and increasingly onerous societal needs. Larger projects become exponentially more complex in terms of decision making. Success, or failure, is very visible.
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